1. Consulting
   
   a. eBusiness/eCommerce
   i. Order Process/Flow Audit & Analysis
   ii. Fulfillment Center Audit & Analysis
   iii. Returns Systems Audit & Analysis
   iv. Billing System Audit & Analysis
   v. Customer Service Work Flow Audit & Analysis
   vi. User Testing & Focus Groups
   vii. Inventory Systems
   
   b. Business Process
   i. Process Evaluation
   ii. Process Mapping
   
   c. Technology
   i. Technology Evaluation & Analysis
   ii. Systems Upgrade Analysis
   iii. Hardware Evaluation and Testing 
    
   d. Network & Web Site Security
   i. Network Security Audit
   ii. Firewall Installation
   iii. Intrusion Detection
   
   
2. Development
    
   a. Custom Catalog & Shopping Cart Systems
   
         i. Catalog Management (Unlimited Categories/Products)
             1. Browser-Based Management
                   a. Manage Product Categories
                   b. Manage Products
                   c. Product Image Uploading
                  d. Special/Featured Products
                  e. Product Upsells/Cross-sell 
    
         ii. Account Management Systems
             1. Account Information Management
             2. Order History
             3. Order Tracking - UPS/FedEx/Canada Post
     
        iii. Shipping/Order Processing Systems
             1. Batch Order Processing
             2. International Order Processing
             3. International Shipping
             4. Email order confirmations
    
        iv. Payment Processing
             1. Online Payment Processing - AuthorizeNet, VeriiSign, Charge.com etc 
             2. Online Payment Processing - Card Service
     
        v. Catalog/Content Searching
             1. Advanced Database Search
             2. Advanced Content Search (DB + Index Server Search)
    
        vi. Miscellaneous
              1. Tell a friend (about a product or service)
              2. Print this page
              3. Customer Product Reviews
              4. Saved Shopping Cart (Wish Lists)
              5. Speed Ordering
              6. SSL Secure certificates
              7. Password protected web pages
              8. Customized Login Auditing & Security
    
    
   b. Custom Subscription Management Systems
   
        i. Subscription Type Management
        ii. Daily/Weekly/Monthly/Yearly Subscription Billing/Tracking
        iii. Automated Subscription Payment Processing
    
   c. Intranet/Extranet Systems
   
        i. Vendor/Client/Retailer/Wholesaler Extranets
        ii. Content Management System
        iii. Knowledge/Document Management
        iv. Inventory Management (Real-Time & Scheduled)
        v. Customer/Account Management (CRM)
        vi. Order Management
        vii. Call Center Systems
        viii. Case Management/Tracking (Legal Industry)
        ix. Online Curriculum (Virtual Learning)
        x. Help Desk
        xi. Time Tracking
        xii. Service/Work Order/Invoice Management
        xiii. Project Tracking
        xiv. Custom Applications
    
   d. Web Community Applications
   
        i. Forums and Message Boards Systems
        ii. Product/Service Review Systems
        iii. Online Chat  & Instant Messenger Service
    
   e. Web Marketing Systems
   
        i. Ad Banner Management Systems
        ii. Promotion Tracking Systems
        iii. Testing/Survey Systems
        iv. Newsletter Systems
        v. Pay Per Click Advertising
       vi. Reporting on website search engine positioning.
    
   f. Reporting Systems
   
        i. Sales Reporting
        ii. Traffic Reporting
        iii. Marketing Campaign Reporting
        iv. Executive Reporting
    
   g. Integration Services
   
        i. Legacy System Integration
        ii. Fulfillment Center Integration
        iii. 3rd Party Content Integration
        iv. Data Migration
    
   
3. Creative
   
   a. Web
   
        i. Web Page Design & Layout
        ii. Custom Interface Development
        iii. Flash Web Sites & Animation
        iv. Interactive Software - games, puzzles, etc. 
         v. Ad banner Creation
        vi. Virtual Product Demos & Virtual Room Tours
        vii. 360° Panoramic images (VR3D, QuickTime)
        viii. Branded Wallpaper and Screensavers
        ix. Electronic Greeting Cards and Postcards
    
   b. Print 
        i. Logo and Identity
        ii. Print Collateral - Stationary, Direct Mail, etc.
        iii. Sales Kits
    
   c. Miscellaneous
        i. Product Photography
        ii. Contract Photography
   
   
4. Marketing
    
   a. Search Engine Optimization
        i. Web Page Keyword Optimization
        ii. Content Optimization
        iii. Web Site Optimization
    
   b. Keyword Management
        i. Research/Buying/Management
        ii. Training
    
   c. Community Building
        i. Email marketing
        ii. Online Contests and Giveaways
        iii. Link & Banner Exchanges
        iv. Online Newsletters
        v. Electronic Greetings and Postcards
        vi. Affiliate Marketing Programs
    
   d. Miscellaneous
        i. Mailing List Research & Acquisition
        ii. Source code and promotion reporting
        iii. Technical Copy Writing
        iv. Viral Marketing
    
   
5. Technology Management
    
   a. Web Site Maintenance
        i. SQL Server Administration
        ii. Database and Web Site Backup
        iii. Domain Setup
        iv. Domain Migration
    
   b. Legacy Systems Support
   
     
6. Web Site/Application Hosting & Management
    
   a. Hosting 
   
        i. Standard Hosting
             1. Windows 2000/2003
             2. IIS 5
             3. UNIX Hosting
             4. FTP Hosting
             5. Email only Hosting
             6. Coldfusion MX web hosting
     
        ii. Advanced Hosting
    
             1. High Traffic Web Sites
             2. Mission Critical Software & Applications
             3. Microsoft SQL Server 2000 Database Hosting
     
        iii. Additional Services
    
             1. Backup Services (Tape, CD, Remote Server)
             2. Performance Tuning
             3. Web Site/Application Stress Testing
    
    
   b. Web Site/Application/Email Management
        i. Web Site/Application Maintenance Contracts
        ii. POP3 Email Management
     
   
7. Training & Education
    
   i. Internet Marketing Training
   ii. ASP & SQL Training
   iii. Development Tools Training
   iv. Technology Training

Please contact our Canadian Sales team for any clarifications on any of our services or queries regarding any additional services.

Our Vancouver, British Colombia, Canada based development and technical team is constantly being upgraded with new personnel and our existing staff are taking courses throughout the year and expanding their knowledge base with new technologies and software skills, enabling us to serve your business or organization with today’s technologies in a fast and efficient method